Who we are
Information we collect
Duro Pay collects personal data in the course of its business activities, including when providing services to clients. On certain areas of the Sites, we also collect personal information when you register for or apply for jobs through the Duro Pay Recruitment Portal, create a user profile, register for Duro Pay newsletters and alerts, sign up for conferences and events, and/or participate in public user posting areas (such as bulletin boards, discussion forums, and surveys). We may collect personal information such as your name, mailing address, email address, telephone number, fax number, and background information required to apply for a job.
Our Sites may also automatically collect information about the devices you use to interact with them. The information we automatically collect may include your IP address, device identifier, web browser, and browsing information collected through cookies, web beacons, pixels, clear gifs, and other similar technologies (collectively “Cookies and Other Tracking Technologies”). In addition, we may automatically collect information about how you use the Sites, such as what you search for and view on the Sites. In addition to any other personal data you provide, the information automatically collected may also be linked to a unique identifier.
In the course of its business activities, Duro Pay may also collect personal data about you from third parties, such as data brokers or aggregators. This includes demographic, professional and other information that is publicly available online, including information you choose to make public through social media platforms and other public online forums. We may combine this data with the existing information we have about you or use it independently for the purposes of our benchmarking and data analytics activities (e.g., analysis of recruiting practices across the industry, detecting fraud patterns in connection with financial transactions, foot traffic in retail environments). We will always seek to confirm that the third party has provided transparent information about its use of this data, including its disclosure to third parties like Duro Pay, in compliance with applicable law.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Use of information
Our Sites do not track you by collecting personal data about your online activities over time and across third-party websites or online services. Accordingly, we do not alter our data collection and use practices in response to “do not track” signals transmitted from web browsers.
Use of information collected via mobile devices
In connection with our mobile applications, Duro Pay may use third-party service providers to analyze user activity to fix errors, monitor usage, and improve the performance of the mobile applications. For example, Duro Pay receives reports on some of our mobile applications’ aggregate usage and browsing patterns, including information about the type of device used, articles accessed, and other events occurring within our apps. Duro Pay also receives reports on specific errors occurring within mobile applications.
In addition, our Duro Pay Insights app offers a personalized list of recommendations (called “Insights for you”) directing you to Duro Pay content that we think you will find interesting. Recommendations are based solely on what you have viewed in the Insights app. A unique user identifier that is generated by the app helps personalize your app experience and tracks the articles that you read in the app. We do not share your viewing history or trends through the Insights app with other users or any external third parties (i.e., persons or entities that are not affiliates or third-party service providers of Duro Pay).
The legal basis by which we process your personal data
Our processing of your personal data for the purposes mentioned above is based:
- in part, on our legitimate interests in promoting and protecting Duro Pay, building and maintaining relationships. Recruitment and providing our services;
- in part, on your consent, for example, if you create a user profile, or register for our newsletters or alerts, or for business purposes that support web operations such as understanding and enhancing the quality of your experience on our websites;
- in part, to comply with the law when certain information is necessary to satisfy our legal or regulatory obligations.
Disclosure of personal data: data recipients and international data transfers
Personal data collected in the course of Duro Pay business activities, including in connection with some client services, as well as on the Sites, may be transferred from time to time to Duro Pay subsidiaries and affiliates and their personnel across our global organization, as well as to our third-party service providers located throughout the world, including in countries where the local law may grant you fewer rights than you have in your own country. Additionally, the Sites may be viewed and hosted by Duro Pay and our third-party service providers anywhere in the world. Where required by law, we have put in place legal mechanisms designed to ensure adequate data protection of your personal data that is processed by Duro Pay subsidiaries, affiliates and third-party service providers, including the transfer of your personal data to countries other than the one in which you reside. If you would like more information about these legal mechanisms, which may include the EU’s Standard Contractual Clauses, please contact us at the address below. By using any of the Sites and providing information on any of them, you voluntarily consent to such trans-border transfer and hosting of such information.
We also may share your personal data with third-party service providers who perform services and functions on our behalf to support our interactions with you, including, for example, processing recruitment materials, administering surveys or contests, or communicating with you.
In addition, we may disclose information about you:
- If we are required to do so by law or legal process;
- To law enforcement authorities or other government officials;
- When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
- If disclosure is necessary to protect the vital interests of a person;
- To protect our property, services, and legal rights;
- To prevent fraud against Duro Pay, our subsidiaries, affiliates and/or business partners;
- To support auditing, compliance, and corporate governance functions; or
- To comply with any and all applicable laws.
In addition, we may disclose or transfer your personal data in the event of a re-organization, merger, sale, joint venture, assignment, or other transfer or disposition of all or any portion of our business.
You should be aware that whenever you publicly disclose information online, that information could be collected and used by others. Duro Pay is not responsible for any action or policies of any third parties who collect information that users publicly disclose in any such forums on the Sites.
Link to third party sites
The Sites may allow you to sign into and associate your social network accounts, including, but not limited to, Twitter, LinkedIn, Facebook, and YouTube, with Duro Pay. The Sites also may allow you to log in to a Duro Pay account using certain social network account credentials.
If you would like to disconnect a social media account from us, refer to the settings of that social network account and its provider.
Duro Pay has implemented generally accepted standards of technology and operational security to protect personal data from loss, misuse, alteration, or destruction. Only authorized Duro Pay personnel and third-party service providers are provided access to personal data, and these employees and service providers are required to treat this information as confidential. Despite these precautions, however, Duro Pay cannot guarantee that unauthorized persons will not obtain access to your personal data.
Duro Pay retains personal data, as necessary, for the duration of the relevant business relationship.
The Sites are not designed for or directed at children 16 years of age or younger, and Duro Pay does not intentionally collect or maintain personal data about anyone under this age.
Where granted by applicable law, you may have the right to request access to the personal data that we have collected about you for the purposes of reviewing, modifying, or requesting deletion of the data. You may also have the right to request a copy of the personal data that we have collected about you and to have any inaccuracies in that data corrected. In certain circumstances, you may also request that we cease processing your personal data.
If you would like to make a request to access, review, or correct the personal data we have collected about you, or to discuss how we process your personal data, please contact us at firstname.lastname@example.org. To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your personal data. We will make reasonable attempts to promptly investigate, comply with, or otherwise respond to your requests as may be required by applicable law. Different laws may prevent us from providing access to your personal data or otherwise fully complying with your request depending upon the circumstances and the request, such as for example, where producing your information may reveal the identity of someone else. We reserve the right to charge an appropriate fee for complying with your request where allowed by applicable law, and/or deny your requests where they may be manifestly unfounded, and/or excessive, or otherwise objectionable or unwarranted under applicable law.
In addition, and where granted by local law, you have the legal right to lodge a complaint with a competent data protection authority.
If you have registered for the Duro Pay newsletter or alerts, or you receive invitations to survey or events from Duro Pay and you prefer not to receive future email communications from us, please review the communications settings in your profile on duropay.com, follow the instructions on the page of the Site where you have provided such information, subscribed or registered or write to email@example.com to unsubscribe from all Duro Pay communications.
Your California privacy rights
In addition, under California law, you may have the right (up to two times in any 12-month period) to request more information about Duro Pay collection, use, disclosure, and sale of personal data about you, including:
- The categories of personal data about you that we have collected in the preceding 12 months and the categories of sources of that information,
- The categories of sources from which we have collected that information in the preceding 12 months,
- The commercial or business reason(s) we have collected, used, disclosed, or sold that information, and
- The categories of third parties to whom we have disclosed or sold that information in the preceding 12 months.
- In addition, upon receipt of a verifiable request from you establishing your identity, you may have the right to know about the specific pieces of personal data that we have collected about you and/or shared with third parties in the preceding 12 months.
You may also have the right to request deletion of personal data about you that we have collected or maintained, which we will honour subject to certain limitations set forth in California law.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Disclosure of personal data: data recipients and international data transfers
Duro Pay Consulting Group
515 Consumers Rd
North York, ON,
+ 1 (866) DuroPay (367-6729)